Shipping policy

We want to make sure your order reaches you safely. Please review our shipping details below.

Order Processing / Handling Time
All orders are processed and prepared for shipment within 12–15 business days of purchase. This handling time does not include weekend or public holidays. During high-demand periods (holidays, promotions, new product launches), processing may take slightly longer — we'll notify you if that happens.

Shipping Time
Once your order ships, delivery times depend on your location and the shipping method selected at checkout.

Order Tracking
Once your order has shipped, you'll receive a confirmation email with a tracking number so you can follow your package's progress.

Shipping Rates
Dexorit proudly offers FREE SHIPPING to all our valued customers.

Order Processing Delays
Because our handling time is 12–15 business days, please place your order with this timeframe in mind, especially for gifts or time-sensitive purchases. If your order is delayed beyond the stated handling and shipping window, contact us and we'll look into it right away.

Incorrect Shipping Addresses
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately — we can update the address only if the order hasn't yet been processed for shipment.

Lost or Stolen Packages
We are not responsible for packages that are lost, stolen, or damaged after being marked "delivered" by the carrier. If this happens, please file a claim directly with the shipping carrier, and reach out to us so we can assist where possible.

 

Contact Us
Questions about your order or shipping? Reach us at info@dexorit.com