Shipping Policy
Last updated: September 8, 2026
At Dexorit, we aim to make your shopping experience simple and convenient. This Shipping Policy explains how we process and deliver orders placed through our website.
1. Order Processing
Orders are typically processed within 1–2 business days after your order is successfully placed.
Orders are not normally processed or shipped on weekends or public holidays. During busy periods, promotions, or holidays, processing may take a little longer.
Once your order has been shipped, you will receive a confirmation email with available tracking information.
2. Shipping Time
Estimated delivery times may vary depending on your location, shipping method, product availability, and the carrier handling your order.
Delivery estimates are provided as a guide and are not guaranteed. Delays may occur due to weather, carrier issues, holidays, incorrect address information, or circumstances beyond our control.
3. Shipping Charges
Shipping costs, if applicable, will be displayed during checkout before you complete your purchase.
Any available free-shipping offers will be clearly communicated on our website and may be subject to specific terms or order requirements.
4. Tracking Your Order
When tracking information is available, it will be provided to you by email after your order has been shipped.
Please allow some time for tracking information to become active after the carrier receives your package.
5. Delivery Address
Please make sure your shipping information is accurate and complete when placing your order.
Dexorit is not responsible for delays, failed deliveries, or additional costs caused by incorrect or incomplete shipping information provided by the customer.
If you notice an error in your shipping address after placing an order, please contact us as soon as possible. We will do our best to assist, but we cannot guarantee that changes can be made after an order has been processed or shipped.
6. Lost, Delayed, or Damaged Packages
If your order appears to be delayed, please first check the tracking information provided by the shipping carrier.
If your package is marked as delivered but you have not received it, or if you believe your package has been lost or damaged during transit, please contact us so we can assist you with the next steps.
For damaged packages, we recommend keeping the original packaging and taking photographs of the package and products, as this information may be required when investigating a shipping issue.
7. Delivery Delays
While we work with shipping providers to deliver orders as quickly as possible, Dexorit cannot guarantee delivery dates or be held responsible for delays caused by shipping carriers, severe weather, natural disasters, customs procedures, holidays, or other circumstances outside our reasonable control.
8. International Shipping
If international shipping is available for your order, additional delivery times, customs requirements, duties, taxes, or other charges may apply depending on the destination country.
Any customs duties, import taxes, or similar charges that are not included at checkout are the responsibility of the customer unless otherwise stated.
9. Contact Us
If you have questions about your order or shipping, please contact us:
Dexorit
Email: info@dexorit.com
We’ll be happy to help with your shipping-related questions and concerns.